Ongoing support

Website maintenance

You need ongoing support for your WordPress website and we offer maintenance packages to assist you with any changes – big or small, whenever they arise – without having to quote or charge an escalated hourly rate for what might be just a few minute update.

How it Works

Packages are pre-purchased blocks of hours

When you have an update, send us the details and we’ll schedule it immediately and give you guaranteed time for completion.

We track our time by the minute under your block of hours, so will never charge you “an hour’s time” for what was only a 15 minute update.

Packages are good for one year from purchase, and you can request updates at any time.

We keep a detailed log of all updates and accounting for time spent which we can provide to you whenever you like.

We quickly become familiar with your website and how it works, making ongoing updates more efficient (saves you money

What We Consider to Be “Maintenance” Work

Typical types of website updates might include:

Adding new content (images, video, new pages, etc).

Designing visual elements (need a new banner image, a new button, promo graphic, etc).

Technical assistance (you need help doing something yourself on the website).

Technical updates (updating your WordPress version or plugins).

Troubleshooting (repairing broken code or formatting).

Essentially, any sort of update which does not require strategy or marketing expertise is considered maintenance.


Ready to start your website project today? So are we! Get in touch!

Ongoing support

Website maintenance

You need ongoing support for your WordPress website and we offer maintenance packages to assist you with any changes – big or small, whenever they arise – without having to quote or charge an escalated hourly rate for what might be just a few minute update.

How it Works

Packages are pre-purchased blocks of hours

When you have an update, send us the details and we’ll schedule it immediately and give you guaranteed time for completion.

We track our time by the minute under your block of hours, so will never charge you “an hour’s time” for what was only a 15 minute update.

Packages are good for one year from purchase, and you can request updates at any time.

We keep a detailed log of all updates and accounting for time spent which we can provide to you whenever you like.

We quickly become familiar with your website and how it works, making ongoing updates more efficient (saves you money

What We Consider to Be “Maintenance” Work

Typical types of website updates might include:

Adding new content (images, video, new pages, etc).

Designing visual elements (need a new banner image, a new button, promo graphic, etc).

Technical assistance (you need help doing something yourself on the website).

Technical updates (updating your WordPress version or plugins).

Troubleshooting (repairing broken code or formatting).

Essentially, any sort of update which does not require strategy or marketing expertise is considered maintenance.


Ready to start your website project today? So are we! Get in touch!

Get in touch

Let us help you simplify your digital world

get In touch

+61 421 719 932

hello@monomedia.com.au

Brisbane QLD 4000

what we do

monomedia

For extraordinary websites

© 2017 monomedia

monomedia

For extraordinary websites

© 2017 monomedia

get In touch

+61 421 719 932

hello@monomedia.com.au

Brisbane QLD 4000